The staff in charge of catering to the desires of a department store's top clientele try to keep their not-so-luxurious personal lives afloat.
The team scrambles to fill a VIP client's request and welcomes a new face. Na Jung-Sun receives a message about her husband and a co-worker.
Lee Hyun-A gives On Yu-Ri a lesson in appearance bias. Jung-Sun questions Park Sung-Joon's fidelity before following him to a hotel.
Jung-Sun demands answers from Sung-Joon. Song Mi-Na gets overwhelmed with her career aspirations and duties at home.
A fashion influencer gambles on her luck while promoting the department store's trunk show. Hyun-a grows uneasy about her family's finances.
Sung-Jun catches Hyun-A in the act and decides to let her off the hook, but Jung Sun sees the two together. Mi-Na gets a tempting offer for a career jump.
The department store goes to war with a competitor to secure the business of a high-end jewellery brand. Jung-Sun struggles with forgiveness.
Sung-Joon stomachs doing Vice President Ha's dirty work for a seat at the top. Jung-Sun sets a trap to catch her husband's mistress.
Jung Sun is shocked at finding out that Sung Jun has been cheating on her. She refuses to talk to him at home. And she thinks that she shouldn’t have followed him to the hotel that night. Meanwhile, the VIP Management Team has given a new project that involves a popular online video content creator.
At the auction, Mi-na works twice as hard and Yu-ri gets humiliated. Ma Sang-u discovers an eye-opening video on Sung-Joon's laptop.
Jung Sun goes to see her mom at the hospital. Sung Jun and Jung Sun’s dad try to be friendly, but Jung Sun’s attitude toward her mom is cold and resentful. Meanwhile, Daniel, the chairman of a luxury jewelry brand called Tifone, visits Korea unexpectedly. It’s up to Jung Sun to secure a contract with Tifone, despite Myungil Department Store’s interference.
The story of Sungwoon Department Store's team who works for VIP clients which constitute 1% of their customers. One day after a receiving a text message of her husband's infidelity from an anonymous source Na Jeong-seon begins to suspect her husband and her colleagues of having an affair. In her quest to discover the truth, she ends up revealing more than one secret that her colleagues are hiding.
Yu-Ri's life changes overnight. Jung-Sun pieces together the identity of Sung-Joon's mistress and shows him a possible reaction to their divorce.
V.I.P. is an office mystery drama about the rise of working women as they run into troubles at work and in their personal lives, but endeavor to get back up and move forward again. Park Sung Joon is a team leader of VIP department store department. After graduating from a prestigious university, Sung Joon entered the company and now has the ability, the opportunity, and ambition. Park Sung Joon's wife, Na Jung Sun is a strong woman with a bright personality, but most people are unaware of her struggle.
Sung Jun and Vice President Ha are eventually forced to leave the company after President Ha’s victory. Yu Ri also decides that she has to let Sung Jun go after admitting how her presence reminds Sung Jun of Jung Sun. Sung Jun visits Jung Sun at her house and shares his thoughts on the past years of life with Jung Sun. After exchanging words of understanding, both cheer each other for a new beginning.
Sung Jun is slightly injured while helping the chairwoman of Hanjeong. Jung Sun asks him to answer her questions about his affair and he says they should talk after the event. Meanwhile, a group of VIPs recognizes Yu Ri and tease her a bit. The vice president’s wife takes things further and humiliates her in front of the whole crowd. On his way to meet up with Jung Sun, Sung Jun receives a text message.
