A lone American manages the new call center of an American novelties company in Bombay and must explain American popular culture to his employees as he tries to understand Indian culture.
American Todd Dempsy moves to India to head up a call center for a novelties company. After meeting his eccentric employees, Todd realizes he has to teach them about American culture in order to help them sell the humorous products from the company's catalog.
Performance is low and the boss tells Tod that somebody has to be fired, and it appears that Manmeet is the one who will get the ax, although Gupta is convinced that he will be the one.
Todd and Charlie try to set up a double date with Asha and Tonya, but things do not go off exactly as planned.
Rajiv makes up a fake holiday to get Todd out of the office so he can pretend he's managing the office in order to impress his future father-in-law. Elsewhere, Manmeet, Gupta and Madhuri seek help with a revenge plot.
Todd is confused when an employee files a sexual harassment claim against him because he doesn't know what he has done.
Todd holds a Halloween party at the boarding house where he is now forced to live by the company because of cutbacks, which is part of his plan to get close to Asha.
Todd and Manmeet launch a plan to get Todd considered for Asha's arranged marriage, while Gupta gets Charlie hooked on a nasty local addiction.
Todd hooks up with Tonya in the office while his workers are all off celebrating Diwali.
A monsoon threatens to spoil Todd's plans to get the office so that he can reach a sales quota on Black Friday in order to win a trip to Hawaii for his parents.
Todd finds a place to watch the Kansas City Chiefs game, but an upset stomach causes him to miss the game and get homesick. Rajiv takes advantage of Todd's absence to make drastic changes in the office.
Todd tries to encourage Madhuri to audition to become a Bollywood performer, but Gupta takes him up on the offer instead. Meanwhile Charlie volunteers to fix the phone lines in Todd's office after the technician requests a bribe.
Charlie spies on Tonya to find out if she's seeing anyone, and discovers that she is--and it's not Todd. Meanwhile, Rajiv tries to make sure that he gets a good evaluation from his employees.
Todd sets up a corporate retreat for his employees, but the train breaks down on the way to the site. Meanwhile, Tonya tries to help Charlie find a date.
Todd leads anger-management training to improve the staff's customer-service skills, but he's surprised to learn that Gupta is in need of the most help. Elsewhere, Madhuri receives a Valentine's Day gift from a secret beau.
Todd's boss, Jerry, visits India with his mind set on partying. But while babysitting a drunk Jerry, Todd ends up in trouble with Tonya. Elsewhere, Charlie asks Gupta to teach him about Indian culture after he's deemed culturally insensitive by human resources.
Todd finds the perfect telemarketer and gives him a job, only to have Tonya steal him away.
Todd fights with another company that cut off All-American Novelties' access to the air conditioning in the building, while Rajiv tries to find an original way to propose to his girlfriend.
Charlie helps Manmeet make a video to impress his American Internet girlfriend, and Gupta files an abuse complaint against Rajiv.
Todd gives Charlie a job after the company he works for goes out of business, and Rajiv uses Gupta to help try to trick a charity into paying for his honeymoon.
Tonya's mom visits once again, and Todd is determined to make a better impression this time around. But Todd soon discovers a secret about the woman that complicates his goal. Elsewhere, Madhuri reads her coworkers' palms.
Todd and Charlie decide to throw Rajiv an American bachelor party for Rajiv during his wedding, and Manmeet tries to make a good impression as his first meeting with his American girlfriend approaches.
A wedding to remember in the season finale.
